Entomo provides professional services that help customers improve and implement channel management strategies in connection with their deployment of Entomo’s cloud-based cCRM solution, based on the Entomo SmartHub® platform. Our recommendations take into account individual company requirements, channel characteristics and leverage industry best practices.
Entomo’s strategic and tactical consulting focuses on increasing the revenue potential of our customers’ channel programs and methodologies. To do this successfully, we bring an unmatched array of channel sales, marketing, revenue management and compliance experience and expertise to our clientele. Entomo’s professional services team, augmented by partners, as appropriate, helps you design automated workflows and metrics for channel management operations that leverage the strengths of your existing channel infrastructures, while eliminating resource intensive and error-prone manual processes. The ultimate goal, of course, is to maximize both revenues and customer satisfaction.
The rapid implementation model for our SaaS solution requires minimal internal business or IT resources. During the implementation phase, the professional services team will provision and configure the various SmartHub modules, workflows, reports, dashboards and channel analytics to meet customer-specific requirements. At the end of the implementation phase, we provide detailed instructions and training for deployment and continuous operation of Entomo’s solution. While our turnkey solution and training enable your existing staff to manage channel operations on their own, we can also manage key functions on your behalf via our managed services.